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So, in the end, the forums are the riskiest way to try getting your issue resolved. Here we are talking about a service, usually read: should be free, offered by a player-facing website.
Casinomeister is one example, there are several others out there though. The type of service offered by these websites can vary from a completely private service eg.
Casinomeister where everything said, done and discussed during the complaints process is private and confidential, to a completely public service where every word is published and on public display.
These are private companies that generally expect their confidentiality to be respected. Almost everyone who works in dispute resolution has had to recognize and accept this, one way or the other.
However they conduct their resolution process, private, semi-public or fully public, what matters to the player is the expertise and track record of the service in question.
Not to blow up our own horn but no one else in the business has that kind of experience. What also matters to players is how well they can expect to get on with the people they entrust their case to.
Our Alternative Dispute Resolution official holds Associate level membership with the Chartered Institute of Arbitrators. The only people that will be able to view a complaint that is currently being dealt with are site staff, the customer who lodged the complaint and the casino rep who is helping to resolve the complaint.
This is to ensure privacy during the mediation which is more conducive to successful resolution. Complaints that have been closed can be found beneath this and are open for everyone to read.
This insight allows up to provide you with reliable and well informed information on the best online casinos.
We also provide informed opinions on new online casinos ensuring that our readers are informed how about how the licenses that have opened new properties have treated players in the past.
If a license has always been cooperative in the management of player complaints and has always treated players fairly you know that a new casino on this license is very likely safe to play with.
Conversely, if you know that the license holder has mistreated players in the past, why would the be different now simply because they have a new url?
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The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel.
The population of the UK is approaching the The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC — the United Kingdom Gambling Commission.
Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.
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